Terms and Conditions


Your places at a Cooking Passions class are secured upon receipt of your full payment or by using a valid Gift Voucher.

Cancellations & Transfers

Gift Vouchers

Shipping Policy (Cookbooks)

Cooking Passions Cookbooks can be shipped to any residential address in Australia and overseas. Australian orders are dispatched using Australia ParcelPost, with delivery times dependant on Australia Post’s network.

Returns Policy (Cookbooks)

New items in resaleable condition may be returned within 14 days for a full refund. Notice of any issue with the product, and intent to return it, must be received in writing to cookbooks@urbanprovider.com.au, within 5 days of receiving the product, We may pay or reimburse you the return shipping costs if the return is a result of our error.


Please do not hesitate in contacting us directly 08 9228 0507 or enquiries@urbanprovider.com.au should you require any further information on our Terms & Conditions.